Remove Goal from Home Page

Home Page has Appt Goal at the top of the page that changes depending on the departments you have selected but the Reached Agent Goal is 98% ALL the time. The math doesn't equal up. The Best of The Best for Calls that didn't reach agent is 11%, so based on math it should be 89% not 98%. I have had a few customers upset because we say GOAL not Best of Best, so it feels like this is the expectation not here is what the Best stores do.