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Ideas Portal
Categories Integrations
Created by Kirstie Thomas
Created on Jun 7, 2023

Engage a missed caller via text

Missed/incomplete calls. When someone calls the dealership and the call is not answered by a human ie - abandoned, VM, no connection, etc could we have a feature or product that would then Text that callers number (caller ID) that called saying "Thank you for calling XYZ Auto. We are sorry we missed your call and then next steps" ..... The reason they asked for this was that they called another company today and got this text after they didnt connect. Thought it was a great idea.

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