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Status Needs clarification
Categories Reports / Analytics
Created by Guest
Created on Jan 3, 2024

Update Outbound Daily Report to allow for setting to be for weekly and monthly call data

We Currently have a report Outbound Daily Report that can be scheduled with

run day options

Frequency:

Disabled Daily Weekly Last 4 Weeks Monthly

Day of Week (for Weekly):

Sunday Monday Tuesday Wednesday Thursday Friday Saturday

but the report as set up only reports the prior days calls. We'd like an option to include the prior calls based on the report frequency; i.e if set for weekly it should show the prior 7 days calls


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  • Phil Slaughter
    Reply
    |
    Feb 15, 2024

    Screen shots of the setup page and output are attached. The report runs from a url we create https://cr360.azurewebsites.net/ObDailyCalls.aspx?AGUID=9f44e915-a039-4225-bbd9-f4d91d906bca even though the delivery can be changed from daily to weekly/monthly the report will only contained the prior days calls. If there is a change to the URL (maybe the ObDailyCalls portion) needed it's never been used by anyone