I believe my dealer may have suggested this. They want the calls that have had a dealer response added to turn a color so they know the proactive call has been made. Since the abandoned calls aren't alerted, they won't have the bell that's originally red that turns green when closed.
I believe my dealer may have suggested this. They want the calls that have had a dealer response added to turn a color so they know the proactive call has been made. Since the abandoned calls aren't alerted, they won't have the bell that's originally red that turns green when closed.
Thank you for the idea! Could you please provide additional context so we can understand which report you are referring to?