In legacy SalesVision in CRClient, you can enter a new employee along with their telephony ID and change their email address from one place under the Employee Performance tab. In CI w/SalesVision, you have to enter the name into the roster under the Settings/Users tab first (cannot enter email address changes or telephony ID) then you have to go back to the Employee Performance tab under Reports/SalesVision/Employee/Employee Performance click on the newly added employee and add/edit employee email address and add in their telephony ID to sync properly. Far too many steps from the legacy system.
