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Ideas Portal
Status Released
Categories Other ServiceVision
Created by Kirstie Thomas
Created on Jun 8, 2022

Voice Recognition

Voice Recognition to identify who the employee on the call is and we can identify all calls with an agent.

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0 MERGED

Setup PHAs to be Employee Specific

Merged
Client would like to be able to set Alerts for individual employees in their shop and for those Alerts that were associated with them. This would allow individual employees to get emails when they contact a possible sale.
Guest about 3 years ago in  0 Released