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Ideas Portal
Categories SalesVision
Created by Kimberly Simko
Created on Jun 11, 2025

Text Alerts - Send a DealSaver alert when a consumer texts in off of one of our lines

Currently a dealer has to be in the portal to see when a text message comes in, Penske has requested that we send them an alert when a consumer texts one of our text enabled lines so they have near real time visibility into that message and can log into the portal and reply as needed. It's very concerning to them that they can be missing conversations based on how we have our texts set up to only show in the portal and hope that someone goes in to check it.

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