I am looking to enhance the effectiveness of the Alert Activity Report in Sales Vision 2.0

I think we should add the following recapped roll up items to the top of this report.

I think these items need added to the details:
- Who closed the alert?
- How long did it take to close alert?

Recapped/Roll Up Items
- What % of alerts are open to closed?
- Department breakdown of alert generation
- Time of day with most alerts
- Top Alert Closer
- Average time to close alert