Renaming the metric of repeat calls in ServiceVision Intel
It would be less confusing if it was All Calls, then all unique calls, then the breakdown of one-time and repeat callers...so you'd more clearly see that one time + repeat = all unique calls. The way it is now, dealers aren't seeing that they have...
Holly Rose
over 1 year ago
in ServiceVision
0
No longer in consideration
0
No longer in consideration