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Total minute usage for Outbound minute Export

When the dealer exports the billable minute report to a PDF, the total at the bottom does not carry over
Holly Rose almost 2 years ago in Reports / Analytics 0 No longer in consideration

Time Not Specifed Appts show as 12:03 am Appts

I met with Paragon and the Mgr had exported Today's appts and found several with odd times at 12am. After searching, all of these calls were soft/time not specified times. I reached out to support and they said that is how they currently show.
Amy Shaffer almost 2 years ago in Reports / Analytics 1 No longer in consideration

Group Search

Sometimes the Group Search opens above where the groups are selected and the search bar doesn't come into view and you can't access it because it's above the page. I have to drag it over to a larger screen so it expands below and the search bar co...
Amy Shaffer over 2 years ago in SalesVision 1 No longer in consideration

Add a Column in the Weekly No-Connection Calls NUM101 Report for Record IDs

Users would like to be able to be able to see the Event ID in a column in the weekly PUSH Report for No-Connection Calls. This information is already in the Report, but is currently hidden in "Column D".
Guest about 3 years ago in  0 No longer in consideration

Provide an In-Progress Status for Alerts

Users would like to have the option to put Alerts into an In-Progress status so that there is Open, In-Progress, and Closed status options. This would allow them to track from when they have a new open Alert through to them closing the Alert. Sale...
Guest about 3 years ago in Other 0 No longer in consideration

Report Showing the Numbers of Alerts Reviewed or Completed by Individual

Dealership Managers would find it helpful to know how many Alerts were reviewed or completed by each individual. This would allow them to track each individual and if their Alerts were reviewed, completed, or not.
Guest about 3 years ago in Other 0 No longer in consideration

Automatic Refresh Alert Page or a Refresh Button on Alert Page

Users would find it helpful for the Other > Alert Activity page to either have an automatic refresh capability after an Alert is changed, or have a refresh button to click inside the page. This would be a useful option and make the page more us...
Guest about 3 years ago in Other 0 No longer in consideration

Bold and Darken Fonts in SalesVision > Department Report > Phone Handling - Connected Calls

Instead of having a lighter grey shade for different answers within the Phone Handling section make the questions bold/larger and make the grey black. This will make it easier to read and allow Managers to more easily read the information.
Guest over 3 years ago in SalesVision 0 No longer in consideration

Add a Column for What Disclaimer is Selected

When viewing disclaimers in 2.0 the user cannot see which disclaimer is selected. Add a column to view the disclaimer by the user.
Guest about 3 years ago in  0 No longer in consideration

Add a Tab in CI for Easy Visibility of the Training Link

Users are requesting that the training link not be in the User Settings drop down menu, but as a tab like it was previously in CI. This will allow for them to more easily see where to click to enhance their knowledge of the CI platform through Cal...
Guest over 3 years ago in CallTracking CI 0 No longer in consideration