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Additional category for Alerts

Add a category for closing out alerts called 'working'
Guest over 3 years ago in Other 0 No longer in consideration

The Call Tracking page is missing a tab for outbound calls. CI has it but the regular tracking does not

Clients on basic tracking can't access their outbound information without this feature.
Holly Rose about 3 years ago in  0 No longer in consideration

Update Totals Based on Filters

When filtering using the Search Items in CallTracking Inbound Calls > Calls by Source / Calls by Number / Calls by Department the Total line remains the same. It would be very beneficial to be able to see what the totals are when searching for ...
Guest about 3 years ago in CallTracking 0 No longer in consideration