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Call Analytics

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Be able to put different key words for sales and service

Right now, when you add key words, it shows up for sales and service. If we had the option to be able to separate them, that would be helpful.
Asher Kohler 3 months ago in Alerts 2 Already exists

Broken Promise Calls on Action Dash

We have a category in our Department report called Broken Promise which highlights calls where a caller states... "someone promised to do something (call, email, send, ect) and they didnt" These are high priority calls for dealerships. These calls...
Kirstie Thomas almost 3 years ago in SalesVision 0 Already exists