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Data Mining Integration

When I worked at Paragon Acura using the tool daily, the one thing I really wished the tool had was an integration with AutoAlert (data mining tool). The ability to now train on and monitor calls coupled with an integration that would show if some...
Stephanie Perez 6 months ago in Integrations 2 Needs clarification

Add the phrase to our sign in page- ..or if this is your first time logging in.

Currently it only asks if you have forgotten your ID. This addition would make it more customer friendly. Thanks
Guest 7 months ago in Shared 0 Needs clarification

Color Code Notated Abandoned Calls

Color Code Notated Abandoned Calls to know where folks left off
Guest 8 months ago in Account Administration 2 Needs clarification

Update Outbound Daily Report to allow for setting to be for weekly and monthly call data

We Currently have a report Outbound Daily Report that can be scheduled with run day options Frequency: Disabled Daily Weekly Last 4 Weeks Monthly Day of Week (for Weekly): Sunday Monday Tuesday Wednesday Thursday Friday Saturday but th...
Guest 10 months ago in Reports / Analytics 1 Needs clarification