Customer has expressed they would love for their employees to get an email notification when a test track challenge has been assigned to them. Currently you can only see if you've been assigned a challenge if you go log into Test Track. A few of m...
Customers have expressed interest in having access to more robust and automated reporting within TestTrack. Specifically, they would like the ability to set up automated report delivery, similar in detail to the current TestTrack Utilization Repor...
I met with a dealer to train them on accessing Test Track. He asked if when they prompted the call for the challenge, would it ring to their phone and I thought that actually wasn't a bad idea as sometimes computer audio might be an issue, we coul...
Allow Challenges to be Deleted by an Admin in Test Track
If a dealer is setting up TestTrack and they run into an issue (they get interrupted, they find there is no mic, or have other technical issues), they would like to be able to delete that challenge so it doesn't impact the agent's score.
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