I met with a dealer to train them on accessing Test Track. He asked if when they prompted the call for the challenge, would it ring to their phone and I thought that actually wasn't a bad idea as sometimes computer audio might be an issue, we coul...
Allow Challenges to be Deleted by an Admin in Test Track
If a dealer is setting up TestTrack and they run into an issue (they get interrupted, they find there is no mic, or have other technical issues), they would like to be able to delete that challenge so it doesn't impact the agent's score.
