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module not responding after a little whiles.

this module stops responding; I keep talking but it goes mute at the end of the line on the other side. I'm not sure what to do next, please advice
Guest 3 days ago in Other 0

Ability Report Issues in TestTrack

Ability to report issues through the portal user interface, instead of having to call CallRevu Support.
Guest about 1 month ago in Other 0

Share information among Support chat agents

Hello, thank you for contacting CallRevu! Can I please have your first and last name, email address, along with your company name? Transferred to new agent, first message: Hello, thank you for contacting CallRevu! Can I please have your first and ...
Guest about 2 months ago in Other 0

AdminVision??

I am a GM with the Hicks Auto Group in Corpus Christi, TX - all five of our stores utilize CallRevu, and the leadership of each store (GMs & Dealers) would greatly benefit from having a combined dashboard to focus on -- not having to jump betw...
Guest 8 months ago in Other 0

Scoping / Globalizing user to another store

Would be helpful if we could "scope" / "globalize" a user over to another store - we don't have that option.
Asher Kohler 3 months ago in Other 0

IVR updates default calls to ring to a specific number option

Add an option to default calls to ring to a specific number in the event the customer does not choose an option on the IVR. This will be helpful so the call is not listed as a no connection call.
Jasmin Reynolds over 1 year ago in Other 0

DNT IVR Options

Ability to DNT IVR options (likely an additional toggle setting on the IVR configuration interface for each IVR option). This would help things like avoiding transcription of wholesale parts and undesired calls for the store. Lindsay Lexus doesn't...
Amy Shaffer about 1 year ago in Other 0

Full keyboard usability support in the app

While working on a laptop, for example, it can be difficult to use some of the drop down boxes - for example in the Roster page. Using a mouse, it's works well, but if you aren't it's a struggle. You can't type the name in and the scroll bar only ...
Amy Shaffer almost 2 years ago in Other 0

line testing

We have an option for line testing but I think it will be helpful to add an option to test all lines or test lines with 0 volume. This would be helpful because instead of testing every line we can do a test for lines without volume so not every li...
Jasmin Reynolds about 1 year ago in Other 0

ABILITY TO HIDE THE LEFT COLUMN

HAVE THIS ON A TV IN THE SALES OFFICE, BUT THE LEFT COLUMN TAKES UP TOO MUCH ROOM AND CUTS IMPORTANT DATA OFF.
Guest over 2 years ago in Other 0