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Data Mining Integration

When I worked at Paragon Acura using the tool daily, the one thing I really wished the tool had was an integration with AutoAlert (data mining tool). The ability to now train on and monitor calls coupled with an integration that would show if some...
Stephanie Perez 6 months ago in Integrations 2 Needs clarification

eLead needs to include Sub Source to lead category

eLead is one of the few CRMs that does not add the Sub Source (Edmunds, Cars.com, CarGurus, etc.) when we send a lead into their CRM.
Jim Menard over 2 years ago in Integrations 0 Added to the roadmap

Engage a missed caller via text

Missed/incomplete calls. When someone calls the dealership and the call is not answered by a human ie - abandoned, VM, no connection, etc could we have a feature or product that would then Text that callers number (caller ID) that called saying "T...
Kirstie Thomas over 1 year ago in Integrations 0

Add Teams filter to CRM framed in reports

Currently, in the framed in reports, there is not an option to filter the reports by Teams. I've received feed back that it would be beneficial to have this added.
Carly Tanaka over 1 year ago in Integrations 0

Hubspot integration

Some automotive and near-automotive dealers use multipurpose CRM solutions such as Hubspot. Hubspot doesn't support ADF-XML for CallRevu to push data in, so these dealers would like a direct integration.
Scott Bleasdell over 1 year ago in Integrations 0

Flag/mark on an inbound call that shows call pushed to CRM

This will be good visibility for customers - will help them find calls that did not match to an existing CRM record (maybe the caller used a different phone number)and this will be great internal users for accounts that have unusual CRM dept/eleva...
Guest over 3 years ago in Integrations 0

Add https:// to url in iMagic Template

Customer from Hennessy Auto Group is requesting https:// be added to the iMagic CRM template. Per Client: We are getting the following imagic template going into JLR Buckhead: Please take a look at the Call URL: prodcommsstorage.blob.core.windows....
Carly Tanaka 10 months ago in Integrations 0 No longer in consideration

Click-2-Call - Indicate to agent why the call failed (blocked, bad call, etc.)

Request a feature update that will give agents making click 2 calls some feedback on their calls when the call to the customer does not connect; perhaps a message to be heard on the call, due to the agents number being blocked by a carrier, or th...
Guest over 2 years ago in Integrations 0

Ability to assign alerted call to sales rep in CRM using an @REPNAME function

Requested by GSM at AMSI Sawgrass Infiniti Sales Manager opens the client record in eleads (or any CRM) and would like to put in the notes of a call "assigned to @REPNAME" and have the alert closed and notes updated in CallRevu and the ability for...
Guest over 2 years ago in Integrations 0

Choose which reports display in Telephony in CRM

Client would like the ability to choose which reports show in the telephony menu in their CRM. If a sales manager then they would only like to see the reports that would be most pertinent to their job vs if they are a Marketing manager. Client wou...
Guest over 2 years ago in Integrations 0