CallRevu's navigation bar is currently astetically pleasing but lacks a design based on industry best practices. The major issue is that the titles are very vague and can make it cumbersome for a user to find what they are looking for. Users often...
The text column is always zero's. I'm not sure if that was going to be a thing and just never happened, but if it doesn't serve a purpose, it should be removed. It would be nice to have a connection %. THIS IS A BUG: There is a Best Connectivity D...
I can zoom in and out and the margins around the page get smaller or larger but the view on the report is always the same. I can't make the view see the whole report on one page, so if I'm trying to see who my top Offliner is on the Employee page,...
Excluding certain lines from the 4am line test calls
With the Trusted dealer set up, we are setting up lines to display on click to calll that ring directly to sales people and Managers cell phones. When support creates new lines, they automatically set up a line test to run. That line test runs at ...
Currently, when choosing a new number. Our system only takes into account the area code. For Inbound numbers, this isn't so much of a big deal but it's a bigger deal for the Shaken Stir process. Some of the numbers are an hour or more away from th...
Implement a new filtering framwork in CR 2.0 that is more intuitive for users: Show more clear information about which filters have been enabled and the selections that have been made. Fix customer filter saving, so that users can actually save cu...
Users would like us to provide support to the Safari browser for viewing call tracking reporting. This would enable us to support dealerships that are on Apple-based systems (iPad, iMac, MacBook, iPhone). (SF Case: 00741925)
I am looking to enhance the effectiveness of the Alert Activity Report in Sales Vision 2.0
I think we should add the following recapped roll up items to the top of this report. I think these items need added to the details: - Who closed the alert?- How long did it take to close alert? Recapped/Roll Up Items- What % of alerts are open to...
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