All ideas

Some dealerships use both ID1 (currently seen as CRM ID) and ID2 for their C2C. They cannot see their ID2 in Settings > Users in 2.0. They need to be able to see this in a separate column.

Users that use eLeads CRM would like to have their names associated when they close Alerts through the eLeads CRM, instead of having it come across as the EXT user.

Many Calendars in other systems show weeks going from Sunday through Saturday. Using a Monday through Sunday week can be confusing to users and cause accidental errors when trying to view a week. (Date Range FIlter)

Users are requesting that the training link not be in the User Settings drop down menu, but as a tab like it was previously in CI. This will allow for them to more easily see where to click to enhance their knowledge of the CI platform through Cal...

Add the Employee Add button to the Settings > Users tab under the name Roster. This would give them both the Users and the Employee add and edit ability in one easy to find place instead of in separate parts of the platform.

Allow for Manager Roles to add, edit and delete users while still not being able to make any changes to the lines or add new lines. This will enable Manager roles to make changes to store rosters.

The placement of the questions and answers for Dealer Response in Details can be confusing.Change checks to Yes/NoCreate boxes for each question to separate each section for easier identification.

Add a category for closing out alerts called 'working'

Clients on basic tracking can't access their outbound information without this feature.

When filtering using the Search Items in CallTracking Inbound Calls > Calls by Source / Calls by Number / Calls by Department the Total line remains the same. It would be very beneficial to be able to see what the totals are when searching for ...