Add a Tab in CI for Easy Visibility of the Training Link
Users are requesting that the training link not be in the User Settings drop down menu, but as a tab like it was previously in CI. This will allow for them to more easily see where to click to enhance their knowledge of the CI platform through Cal...
Guest
over 3 years ago
in CallTracking CI
0
No longer in consideration
Add the Employee Add Button into the Settings > Users tab
Add the Employee Add button to the Settings > Users tab under the name Roster. This would give them both the Users and the Employee add and edit ability in one easy to find place instead of in separate parts of the platform.
Allow for Manager Roles to add, edit and delete users while still not being able to make any changes to the lines or add new lines. This will enable Manager roles to make changes to store rosters.
Placement or Separation of Q and A in Dealer Response
The placement of the questions and answers for Dealer Response in Details can be confusing.Change checks to Yes/NoCreate boxes for each question to separate each section for easier identification.
When filtering using the Search Items in CallTracking Inbound Calls > Calls by Source / Calls by Number / Calls by Department the Total line remains the same. It would be very beneficial to be able to see what the totals are when searching for ...
Guest
about 3 years ago
in CallTracking
0
No longer in consideration
0
No longer in consideration
