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Adding Notes to Calls (CallTracking CI)

I had a CI advance dealer say that he no longer could enter notes.
Amy Shaffer over 2 years ago in CallTracking CI 0

Deferred Long Calls

I know that long calls are currently deferred for the time being. Would it be possible to filter those calls as "other".
Amy Shaffer over 2 years ago in SalesVision 0

Group Search

Sometimes the Group Search opens above where the groups are selected and the search bar doesn't come into view and you can't access it because it's above the page. I have to drag it over to a larger screen so it expands below and the search bar co...
Amy Shaffer over 2 years ago in SalesVision 1 No longer in consideration

Create a New Daily Email For Abandoned Calls

I would like to receive a daily email for Abandoned Calls built the same way that the current Fix the Phone Report that is sent out. This would allow me to get the data in an email to them on a daily basis for Abandoned Calls.
Guest almost 3 years ago in  0

Add a Column in the Weekly No-Connection Calls NUM101 Report for Record IDs

Users would like to be able to be able to see the Event ID in a column in the weekly PUSH Report for No-Connection Calls. This information is already in the Report, but is currently hidden in "Column D".
Guest about 3 years ago in  0 No longer in consideration

Provide an In-Progress Status for Alerts

Users would like to have the option to put Alerts into an In-Progress status so that there is Open, In-Progress, and Closed status options. This would allow them to track from when they have a new open Alert through to them closing the Alert. Sale...
Guest about 3 years ago in Other 0 No longer in consideration

Report Showing the Numbers of Alerts Reviewed or Completed by Individual

Dealership Managers would find it helpful to know how many Alerts were reviewed or completed by each individual. This would allow them to track each individual and if their Alerts were reviewed, completed, or not.
Guest about 3 years ago in Other 0 No longer in consideration

Automatic Refresh Alert Page or a Refresh Button on Alert Page

Users would find it helpful for the Other > Alert Activity page to either have an automatic refresh capability after an Alert is changed, or have a refresh button to click inside the page. This would be a useful option and make the page more us...
Guest about 3 years ago in Other 0 No longer in consideration

Copy phone number in action dashboard to clipboard

Currently the phone numbers in the Action dashboard are hyperlinks so it makes it hard/impossible to copy the customer phone number to the clipboard for various other purposes (such as pasting into a softphone dialer or searching in other document...
Guest about 3 years ago in SalesVision 0

Under filters, add define what columns show up on the report

Under filters, add define what columns show up on the report
Katie Wagner about 3 years ago in Other 0 Already exists