Users would like us to provide support to the Safari browser for viewing call tracking reporting. This would enable us to support dealerships that are on Apple-based systems (iPad, iMac, MacBook, iPhone). (SF Case: 00741925)
Customers have asked to simplify their log in process by having a single sign on capability that would integrate them between applications and with the CRM. Example. Tuttle Click Dealerships would like to setup SAML 2.0 SSO to integrate with the T...
Tracking customers have no access to the employee roster to add/update or remove staff
Recently the Employee link was removed from Telephony and Insights in eLead and Vin respectively. This was the only way those users could add to their rosters, as the option is not in CI tracking. It is crucial to add staff to the roster when usin...
Melissa Parvis
almost 4 years ago
in Integrations
0
Customer would like to filter unique calls by department
PAG Honda of Danbury is specifically looking to see Sales Unique callers. The home page in CI is the only place to view that data but you can't filter that page. It only shows unique calls for total calls not by dept.
I was pulling some screen shots for Penske. It would be nice to have a report similar to the Calls by Department that pulls the same data by total calls for store not by line. This would be great info for large groups like Penske and Lithia that h...
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