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Automatic Refresh Alert Page or a Refresh Button on Alert Page

Users would find it helpful for the Other > Alert Activity page to either have an automatic refresh capability after an Alert is changed, or have a refresh button to click inside the page. This would be a useful option and make the page more us...
Guest over 3 years ago in Other 0 No longer in consideration

Copy phone number in action dashboard to clipboard

Currently the phone numbers in the Action dashboard are hyperlinks so it makes it hard/impossible to copy the customer phone number to the clipboard for various other purposes (such as pasting into a softphone dialer or searching in other document...
Guest over 3 years ago in SalesVision 0

Under filters, add define what columns show up on the report

Under filters, add define what columns show up on the report
Katie Wagner over 3 years ago in Other 0 Already exists

Full Call Recap by source including abandonded calls

Report similar to ad source including: Ad source, tracking number, end point number, total calls, opportunities by dept (sales, service, etc), list the abandoned calls.
Katie Wagner over 3 years ago in  0

Print Option | Tracking -> Tracking

Client asked for a Print Option in Tracking -> Tracking
Katie Wagner over 3 years ago in  0

Add Headers and Titles to the Percentage Columns in Employee > Employee Details

Add the titles in the headers for all the percentages in the Employee > Employee Details page. This will cause less confusion to the user. Currently it is a guessing game to decide which column goes where for the user to setup.
Guest over 3 years ago in  0

Column Header Title Update

Could we please add headers/titles to the % columns to the Employee Details?Could we please update the header/title for Same Day Appt% to Pure Appointment or Phone Up Percent?
Katie Wagner over 3 years ago in  0

Enterprise Report to see Pure Appt Set across all stores

Client would like to have a report that shows the PURE appt set % and set #s across multiple stores in one report. An enterprise report where they could see store KPI stats in one report and includes the PURE appt set % and # of set appts
Kirstie Thomas over 3 years ago in  0

Easy navigation between reports/products and admin settings

As a CallRevu user, I would like an easier way to get back to reports/products after editing my admin/profile settings.
Kirstie Thomas over 3 years ago in  0

Full screen view of reports

While on client site showing CR2.0 the feedback provided is that they would like to not have scroll left and right to see all the columns but all on one screen so they can take a screenshot and all data shows.
Kirstie Thomas over 3 years ago in  0