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Full Call Recap by source including abandonded calls

Report similar to ad source including: Ad source, tracking number, end point number, total calls, opportunities by dept (sales, service, etc), list the abandoned calls.
Katie Wagner about 3 years ago in  0

Print Option | Tracking -> Tracking

Client asked for a Print Option in Tracking -> Tracking
Katie Wagner about 3 years ago in  0

Add Headers and Titles to the Percentage Columns in Employee > Employee Details

Add the titles in the headers for all the percentages in the Employee > Employee Details page. This will cause less confusion to the user. Currently it is a guessing game to decide which column goes where for the user to setup.
Guest about 3 years ago in  0

Column Header Title Update

Could we please add headers/titles to the % columns to the Employee Details?Could we please update the header/title for Same Day Appt% to Pure Appointment or Phone Up Percent?
Katie Wagner about 3 years ago in  0

Enterprise Report to see Pure Appt Set across all stores

Client would like to have a report that shows the PURE appt set % and set #s across multiple stores in one report. An enterprise report where they could see store KPI stats in one report and includes the PURE appt set % and # of set appts
Kirstie Thomas about 3 years ago in  0

Easy navigation between reports/products and admin settings

As a CallRevu user, I would like an easier way to get back to reports/products after editing my admin/profile settings.
Kirstie Thomas over 3 years ago in  0

Full screen view of reports

While on client site showing CR2.0 the feedback provided is that they would like to not have scroll left and right to see all the columns but all on one screen so they can take a screenshot and all data shows.
Kirstie Thomas over 3 years ago in  0

Allow Filtering by Employee on SalesVision Outbound Dashboard

Give users the ability to filter by employee on the Outbound dashboard in SalesVision. Outbound reporting is highly valuable to dealers. Providing the ability to filter the dashboard to only a specific set of employees will make it easier to view ...
Guest over 3 years ago in SalesVision 0

Bold and Darken Fonts in SalesVision > Department Report > Phone Handling - Connected Calls

Instead of having a lighter grey shade for different answers within the Phone Handling section make the questions bold/larger and make the grey black. This will make it easier to read and allow Managers to more easily read the information.
Guest over 3 years ago in SalesVision 0 No longer in consideration

Search Tool for Tracking > Custom Reports

Add a search bar in the Step 2 section of the Tracking > Custom Reports of SalesVision. This will enable customers to more easily select sources for the report.
Guest over 3 years ago in  0