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Allow SalesVision > Dashboard > Outbound > Heatmap to Display Percentages

Add Percentage data so that Clients can toggle between numbers of calls and the percentage of calls within each time and day for the SalesVision > Dashboard > Outbound Report > Heatmap. Currently we only display the number of calls for th...
Guest over 3 years ago in SalesVision 0

Allow SalesVision > Dashboard > Outbound > All Calls Report to toggle between Number of Calls and Percentages

Currently you need to include the percentage column for Appointments Set. Adding a percentage toggle will allow for users to see the percentages of data for more than only the Appointments, to include the percentage of Voicemails, Connected Calls,...
Guest over 3 years ago in SalesVision 0

Show who is receiving alerts and what alerts they are getting

Dealers want to know who is signed up for what alerts. There is high staff turn over and this would allow them to self-admin their alerts.
Holly Rose almost 2 years ago in SalesVision 1

Send management an email/text alert when a call has been missed.

No description provided
Guest almost 2 years ago in Account Administration 0

Dealership Performance sort order

When you have multiple accounts selected, all the dealership display in the Dealership Performance section. There doesn't appear to be any rhyme or reason to their listing. The stores aren't listed alphabetically, or by call total, Agent Available...
Amy Shaffer almost 2 years ago in SalesVision 0

Add Transcriptions to DriveCentric CRM Integration

Client wants to have transcriptions added to the DriveCentric CRM integration.
Guest about 4 years ago in Integrations 0

Selecting multiple stores for employee lists

We have some locations that share sales roles and i want to ensure their profile is set up and matches.
Guest about 2 years ago in Account Administration 0

Inbound Page Filter

White Plains Honda is creating teams and wanted to see the inbound page by teams. Right now just a few pages have that filter to sort teams.
Amy Shaffer about 2 years ago in  0

One phone number for agents - Texting into CRM (Mirror DriveCentric)

Goal: Have 100% of the agent communication tracked for Dealerships in the CRM by utilizing CallRevu's agent-specific numbers. Missing Piece: Dealerships are encouraged to get every ad source monitored when they are demo'd/onboarded with CallRevu t...
Katie Wagner over 2 years ago in Integrations 0

Add employee to a team when creating the employee roster entry

I think it would be very conducive if you added the option of "add to team" on the ADD Employee dialog. This would increase the probability of Dealership clients utilizing this new feature.
Guest over 2 years ago in Integrations 0