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Add the phrase to our sign in page- ..or if this is your first time logging in.

Currently it only asks if you have forgotten your ID. This addition would make it more customer friendly. Thanks
Guest about 1 year ago in Shared 0 Needs clarification

Reports default list most to least

Can we have an option to choose the category we want for default report order? I would like to be able to set that when I click outbound reports to be defaulted to most calls to least, whereas for Employee Performance, I want that to be in alphabe...
Grant Strac over 1 year ago in CallTracking 0

Add Text-SMS Alerts to our Alerts

It's evident that text messaging has become a primary mode of communication, yet its integration into dealership processes often lags behind. Many dealerships are unaware of text messages sitting in SalesVision, potentially missing out on valuable...
Heidi Braun over 1 year ago in Alerts 0

Color Code Notated Abandoned Calls

Color Code Notated Abandoned Calls to know where folks left off
Guest over 1 year ago in Account Administration 2 Needs clarification

Disallow downloading calls

For security reasons, a dealer may want/need to disable allowing users to download phone calls. It should be enabled by default, but be able to be disabled for all users. Even better would be for this permission to be assigned some users and not o...
Scott Bleasdell over 2 years ago in Account Administration 0

Manage Reports

I want an area in the app that shows who is signed up for what reports (Daily Fix the phones, Strong Close, PHA's, etc) that would be able to be edited.
Holly Rose almost 4 years ago in Reports / Analytics 0

Call Times on Text Alerts should reflect the time zone of the account (all are currently CT)

Currently all call alerts sent via text show the time of the call in CT. We should show the time of the call based on the time zone of the account
Guest over 2 years ago in Alerts 0 No longer in consideration

ABILITY TO HIDE THE LEFT COLUMN

HAVE THIS ON A TV IN THE SALES OFFICE, BUT THE LEFT COLUMN TAKES UP TOO MUCH ROOM AND CUTS IMPORTANT DATA OFF.
Guest over 2 years ago in Other 0

line testing

We have an option for line testing but I think it will be helpful to add an option to test all lines or test lines with 0 volume. This would be helpful because instead of testing every line we can do a test for lines without volume so not every li...
Jasmin Reynolds over 1 year ago in Other 0

SVP Needs an easy way to access Unappointed Fixed Ops Calls

We need an easy way for dealers to access their unappointed Fixed Ops calls. In Sales Vision there is the appointment opportunity bar. In SVP the dealers need to click on all calls then sort by appointed and look for the calls that weren't by the ...
Gregory Vovak over 1 year ago in ServiceVision 0