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Add https:// to url in iMagic Template

Customer from Hennessy Auto Group is requesting https:// be added to the iMagic CRM template. Per Client: We are getting the following imagic template going into JLR Buckhead: Please take a look at the Call URL: prodcommsstorage.blob.core.windows....
Carly Tanaka about 1 year ago in Integrations 0 No longer in consideration

review calls showing details of calls listened to/call reviewed tag or indicator

Customer would like the review calls to show the details of which calls they listened to. Currently it breaks out the department but not the actual list of calls they've listened to. They would like this so if they forget which calls they listened...
Jasmin Reynolds about 1 year ago in CallTracking CI 0

Update Outbound Daily Report to allow for setting to be for weekly and monthly call data

We Currently have a report Outbound Daily Report that can be scheduled with run day options Frequency: Disabled Daily Weekly Last 4 Weeks Monthly Day of Week (for Weekly): Sunday Monday Tuesday Wednesday Thursday Friday Saturday but th...
Guest about 1 year ago in Reports / Analytics 1 Needs clarification

Disallow downloading calls

For security reasons, a dealer may want/need to disable allowing users to download phone calls. It should be enabled by default, but be able to be disabled for all users. Even better would be for this permission to be assigned some users and not o...
Scott Bleasdell over 2 years ago in Account Administration 0

Call Times on Text Alerts should reflect the time zone of the account (all are currently CT)

Currently all call alerts sent via text show the time of the call in CT. We should show the time of the call based on the time zone of the account
Guest over 2 years ago in Alerts 0 No longer in consideration

ABILITY TO HIDE THE LEFT COLUMN

HAVE THIS ON A TV IN THE SALES OFFICE, BUT THE LEFT COLUMN TAKES UP TOO MUCH ROOM AND CUTS IMPORTANT DATA OFF.
Guest over 2 years ago in Other 0

Settings - Portal Login more than one account access

When changing accounts in 2.0, it's easy to see CallRevu LLC accounts vs Team Velocity or vendor accounts. When you are creating users who need access to more than one store, you can't tell which account is the CallRevu LLC and which is the Team V...
Amy Shaffer about 1 year ago in Account Administration 0

Manage alerts

I want an area in the app that shows who is signed up for what deal saving alerts and reports (Daily Fix the phones, Strong Close, PHA's) that would be able to be edited.
Holly Rose over 3 years ago in  0

Vehicle Report

A report that shows information about the Vehicle of Interest and Current Vehicles discussed in calls. The report would show how many calls did the agents collect current vehicle out of all sales opp calls. And how many collected VOI out of sales ...
Guest over 2 years ago in SalesVision 1

New Employee Setup

Self Admin of new employee set up should automatically set up a telephony ID for the employee and an outbound line should be set up for the employee when an employee is added for use in C2C. The outbound should be registered for the account with s...
Guest over 2 years ago in Account Administration 1