All ideas

Certain states require a disclaimer before recording in a two party consent state. In these states, the customer needs to approve the recording. Adding a disclaimer messaging for outbound calls and getting approve is required to record the call an...

We have an option for line testing but I think it will be helpful to add an option to test all lines or test lines with 0 volume. This would be helpful because instead of testing every line we can do a test for lines without volume so not every li...

Dealers should be able to provide CallRevu feedback on our call monitoring & analysis. If the transcription is poor, the summary is incorrect or missing important information, or if the department classification is wrong, for example.

We need an easy way for dealers to access their unappointed Fixed Ops calls. In Sales Vision there is the appointment opportunity bar. In SVP the dealers need to click on all calls then sort by appointed and look for the calls that weren't by the ...

Requested by Charlie Hicks of the Ed Hicks Auto Group. When there is a group of dealerships, the GM says it will be easier for him to know who to forward the alert to if the store name is included in the original text.

CallRevu's navigation bar is currently astetically pleasing but lacks a design based on industry best practices. The major issue is that the titles are very vague and can make it cumbersome for a user to find what they are looking for. Users often...

Customer from Hennessy Auto Group is requesting https:// be added to the iMagic CRM template. Per Client: We are getting the following imagic template going into JLR Buckhead: Please take a look at the Call URL: prodcommsstorage.blob.core.windows....

The text column is always zero's. I'm not sure if that was going to be a thing and just never happened, but if it doesn't serve a purpose, it should be removed. It would be nice to have a connection %. THIS IS A BUG: There is a Best Connectivity D...

Customer would like the review calls to show the details of which calls they listened to. Currently it breaks out the department but not the actual list of calls they've listened to. They would like this so if they forget which calls they listened...

CI Advanced & CI Tracking customers would like the ability to add their own employees to a roster from our dashboard and framed-in reports. This feature is only available for Salesvision at this time on the employee performance report. Prior t...