All ideas

Currently a dealer has to be in the portal to see when a text message comes in, Penske has requested that we send them an alert when a consumer texts one of our text enabled lines so they have near real time visibility into that message and can lo...

Create a better AI for testtrack. I answer all the concerns but the AI doesn't give me credit for them. I cannot pass these courses and they are wasting my time and making me very frustrated.

Just thinking ahead, once we move to Sales Vision Pro, the Fix the PHones report will be obsolete. With Service moving, there is nothing on that report. You have two versions, one for single point stores and a consolidated version for groups. it a...

Per speaking with Service Director Jordan Kline of New Smyrna Beach Chevrolet, she expressed employee outbound calls is a metric she analyzes when gauging individual employee performance and how adding that component to the Action Dashboard would ...

Alerts will soon be available to deploy to individuals vs. roles. With the creation of Teams, it would be helpful to be able to send alerts to team. Manager Team, New Car Sales Team, Parts Team, etc. instead of having to pick all the individuals i...

Dealers coming from CallSource are complaining that they don't get a daily recap report for Outbound Calls. It seems like this could be integrated into the Fix The Phone Report.

this metric is something we go over with our staff every day this would incorporate everything on one report.

I am a GM with the Hicks Auto Group in Corpus Christi, TX - all five of our stores utilize CallRevu, and the leadership of each store (GMs & Dealers) would greatly benefit from having a combined dashboard to focus on -- not having to jump betw...

We had a dealer with GTC that is a Service Vision Pro only customer. They could not see their outbound call data and needed the audio for legal reasons. They weren't able to access the call because Outbound calls aren't on Service Vision Pro menu.

File Attached: Visual of Proposed Changes To "Other Tab" Based on conversations that I have been having with Dealers I suggest moving the location of the items that currently sit in the "Other" tab on the left-hand rail of the platform. Alert Acti...