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Easy navigation between reports/products and admin settings

As a CallRevu user, I would like an easier way to get back to reports/products after editing my admin/profile settings.
Kirstie Thomas over 4 years ago in  0

Full screen view of reports

While on client site showing CR2.0 the feedback provided is that they would like to not have scroll left and right to see all the columns but all on one screen so they can take a screenshot and all data shows.
Kirstie Thomas over 4 years ago in  0

Allow Filtering by Employee on SalesVision Outbound Dashboard

Give users the ability to filter by employee on the Outbound dashboard in SalesVision. Outbound reporting is highly valuable to dealers. Providing the ability to filter the dashboard to only a specific set of employees will make it easier to view ...
Guest over 4 years ago in SalesVision 0

Bold and Darken Fonts in SalesVision > Department Report > Phone Handling - Connected Calls

Instead of having a lighter grey shade for different answers within the Phone Handling section make the questions bold/larger and make the grey black. This will make it easier to read and allow Managers to more easily read the information.
Guest over 4 years ago in SalesVision 0 No longer in consideration

Search Tool for Tracking > Custom Reports

Add a search bar in the Step 2 section of the Tracking > Custom Reports of SalesVision. This will enable customers to more easily select sources for the report.
Guest over 4 years ago in  0

Show "No Connections" by hour/day/week/month on Staffing Report

Showing no connect calls will provide users more context for establishing their staffing plans, which will lead to fewer missed calls and better customer service.
Guest over 4 years ago in  0

Provide Missing Calls report from CI for SalesVision

Either provide the Missing Calls report from CI to SalesVision or provide a separate report in SalesVision to enable users to view Missed Call insights.
Guest over 4 years ago in SalesVision 0

Exporting to Excel in 2.0/CI

When you export to excel, the cells aren't formated to text so you can't total any of the columns. In the legacy platform, the cells were formatted.
Amy Shaffer about 4 years ago in CallTracking CI 0

Add a Column for What Disclaimer is Selected

When viewing disclaimers in 2.0 the user cannot see which disclaimer is selected. Add a column to view the disclaimer by the user.
Guest about 4 years ago in  0 No longer in consideration

Sort Call Details by Incoming Numbers in List View

Users would like to be able to sort by Incoming Numbers within Inbound Calls > Call Details > List View. This would allow them to sort in a similar way that they can in the Call Details > Column View.
Guest about 4 years ago in  0