When you have multiple accounts selected, all the dealership display in the Dealership Performance section. There doesn't appear to be any rhyme or reason to their listing. The stores aren't listed alphabetically, or by call total, Agent Available...
I should be able to put a phone number in under SEARCH and it will find the customer without having to open 5 different screens and dig for it. Way to hard to find a simple call by number.
Guest
about 2 years ago
in CallTracking
0
Added to the roadmap
Labeling Ad Sources with different categorizations
CallRevu is now providing Group Reporting that includes a drill down called Media Type. This is a label that can be added to Ad Sources by Enrollment. It would be great if we could add our own "media types" or other labels to ad sources so they ca...
Dealers that are doing self admin of their roster have requested that if someone is deleted from the roster, has a title or name change, the portal log in page should reflect these changes. Currently, the dealer has to make the roster update and t...
Holly Rose
over 2 years ago
in SalesVision
0
No longer in consideration
Give users the ability to save "versions" of reports in CR 2.0 that maintain their specific filter, column selection, rows per page, etc. settings. Create a "My Reports" section in the left nav where these reports are stored by default. Create a "...
From a Customer Subaru of North Tampa about they outbound report they are wondering if you could integrate a "Total Talk Time" tab alongside the average duration tab? That way we can see how long a rep has spent on the phone for the day. This woul...
Action Dash Right hand side displays Appointments for today. All appointments show "unconfirmed" under the appointment date. please display appointment time instead of "unconfirmed" there is no feature or function to allow a user to change an appo...
1
0
No longer in consideration
